Features:
Out-of-the-box configured solution for standalone deployment of the monitoring system
Dynamic notifications about your external services via email, SMS, Telegram or phone
Regular reports
with performance statistics of your external services
24x7 health check of your external services "from the outside" from the perspective of your customers
Standard tests of external monitoring:
ICMP ping — availability, response time, package loss ratio.
Response to a request, HTTP (GET/HEAD/POST) – response time, response contents.
Validity period of SSL certificate.
TCP/UDP port availability, e. g. SMTP, POP3, SSH, HTTP, FTP, etc.
DNS-entry.
How does the service work?
- Alert generation criteria and notification parameters are set for each metric on each monitoring object.
- You can order monitoring of external services, hosted both at DataLine infrastructure and at proprietary site.
- Services for monitoring of external perimeter are located at the external site in Europe (Amsterdam) and at DataLine sites: in Moscow, Saint-Petersburg, Udomlya.
What do we do as part of the service:
- Coordinate list of objects and monitoring parameters according to the submitted request form.
- Select points from where monitoring shall be executed.
- Configure collection of metrics, criteria for alert generation, as well as notifications parameters.
- Implement regular report distribution
- Provide technical support and help with monitoring configuration.
Financial guarantee of quality
For all "External monitoring of the perimeter" clients, we provide a detailed Service Level Agreement (SLA). Key parameters and indicators, we are financially liable for, are listed below:
99,95% guaranteed service availability
30 seconds notifications via Email, SMS and Telegram are distributed automatically within 30 seconds after test triggering
5 minutes voice notifications on critical cases
30 minutes voice notifications on other incidents
Service Advantages
Reliable Infrastructure
The service is deployed based on Tier III data centers in Russia
Proprietary Solution
In order to analyze DataLine services, we use the same tools that we offer to you
Detailed SLA
Financial liability for breaching guaranteed service parameters
Always online
Technical support 24х7 via email and phone.