Features:
Out-of-the-box configured solution for standalone deployment of the monitoring system
Dynamic notifications
about failures and anomalies via Email, SMS, Telegram and phone calls
Regular reports with performance statistics of your IT infrastructure and applications hosted in DataLine
24/7 verification of the availability and performance of your IT infrastructure and applications hosted on DataLine
How does the service work?
- We use shared monitoring server or a virtual server allocated for customer
- For monitoring we use such tools as Nagios, InfluxDB, Grafana, Thruk
- We send notifications via validated channels
How do we provide cloud monitoring service:
On a shared server:
- We coordinate a list of hosts and metrics for monitoring, as well as criteria for alerts generation.
- On a shared server we configure the validated configuration for resource monitoring.
- We send automatic notifications about alerts via Email, SMS, Telegram and a phone call from an engineer.
- We distribute regular reports on alerts, diagrams with historical metric values (additional option).
On an allocated server with personal console:
- We allocate a separate virtual machine for resource monitoring.
- We coordinate a list of hosts and metrics for monitoring, as well as criteria for alerts generation.
- On an allocated virtual server we configure the validated configuration for resource monitoring.
- We provide access to monitoring console for the customer.
- We send automatic notifications about alerts via Email, SMS, Telegram.
- We distribute regular reports on alerts, diagrams with historical metric values (additional option).
Financial guarantee of quality
For all "Cloud Monitoring" clients, we provide a detailed Service Level Agreement (SLA). Key parameters and indicators, we are financially liable for, are listed below:
99,95% guaranteed service availability
30 seconds notifications via Email, SMS and Telegram are distributed automatically within 30 seconds after test triggering
5 minutes voice notifications on critical cases
30 minutes voice notifications on other incidents
Service Advantages
Reliable Infrastructure
The service is deployed based on Tier III data centers in Russia
Proprietary Solution
In order to analyze DataLine services, we use the same tools that we offer to you
Detailed SLA
Financial liability for breaching guaranteed service parameters
Always online
Technical support 24х7 via email and phone