IT infrastructure and systems’ administration

 Full technical support for network equipment and infrastructure, OS, data bases, applications and security tools. 

IT infrastructure and systems’ administration

What advantages of administration’s outsourcing?

Cost optimization

You don’t have to put on staff highly specialized experts for maintenance of every IT system.

Technical experts for every thread

Your systems will me maintained by trained certified engineers.

Quality guaranteed

Complete activities list and response time are fixed in SLA and confirmed by our financial responsibility for their observance.

Maintenance and support

Network infrastructure and equipment manufactured by Cisco, Juniper, Huawei, HP

  • Switches
  • Routers

Microsoft and Linux Operating systems

  • Windows Server 2008-2019 R2
  • Red Hat Enterprise Linux
  • Oracle Linux
  • Suse Linux Enterprise Server
  • CentOS

Data bases

  • MS SQL
  • MySQL
  • PostgreSQL
  • Redis
  • Maria BD

Applications

  • Exchange 
  • Active Directory
  • Remote Desktop Service 
  • Apache 
  • Nginx

Security tools

  • WAF
  • NGFW
  • Antiviruses’ software
  • Vulnerability scanners
  • Crypto-security tools

SAP

  • SAP CRM
  • SAP SRM
  • SAP ECC/ERP
  • SAP Content Server
  • and many other applications

Competent support of your infrastructure by certified engineers:

Audit and optimization

Configuration and configuration’s management

Updates’ management

Monitoring and logging

Backup copy

Technical support 24x7

Resources or equipment for temporary replacement in case of faults

Reports on the services rendered

Our team

Your IT systems will be maintained by dedicated teams of certified engineers for every thread of administration: 

Network infrastructure and equipment:
  • CCNA level certificate
  • CCIE level certificate
Microsoft and Linux Operating systems:
  • RHCSA certificate
  • RHCE certificate
  • СMCSA certificate
  • MCSE certificate
Applications:
  • RHCSA certificate
  • RHCE certificate
  • MCSA certificate
  • MCSE certificate
Data Bases:
  • RHCSA certificate
  • RHCE certificate
  • MCSA certificate
  • MCSE certificate
Security tools:
  • NSE 3 certificate
  • CCSA certificate
  • PCCSA certificate
  • NSE 4 certificate
  • CCSE certificate
  • PCNSA certificate
  • NSE 5 certificate
  • CCSM certificate
  • PCNSE certificate

Financial guarantees of high quality

For all customers we provide detailed Service Level Agreement (SLA). Below listed are basic features and specifications that we do financially guarantee:

≤ 5 minutes incident response time

≤ 20 minutes incident solution time

3 months storage depth for backup copies of configuration file

1 year storage depth for monitoring statistics data