Monitoring

Monitor availability and state of your IT-services regardless of their location.

Monitoring

Features:

Independent service availability assessment

Regular reports with detailed statistics about statuses of your services

24x7 testing of IT-systems with not extra money or labor cost

Dynamic notifications about failures and anomalies via Email, SMS, Telegram and phone calls

What can you monitor using our service:

Hardware and sensors
Data Storage Systems
Operating Systems
Applications
Network Equipment
Virtual infrastructure
Databases
External services

Types of monitoring

External monitoring

Monitoring of service availability from external sites.

Cloud monitoring

Monitoring of services, hosted at DataLine infrastructure.

What do we do as part of the service:

  • Coordinate list of objects and monitoring parameters according to the submitted request form.
  • Select points from where monitoring shall be executed.
  • Configure collection of metrics, criteria for alert generation, as well as notifications parameters.
  • Implement regular report distribution.
  • Provide technical support and help with monitoring configuration.

How can you enable the service?

Submit a request, where you should specify the following:

  • list of monitoring objects (FQDN or IP hosts)
  • list of metrics and regularity of scanning for each object
  • conditions for alert generation
  • rules and destinations for notifications
  • duration of historical data storage

Financial guarantee of quality

For all "Monitoring" clients, we provide a detailed Service Level Agreement (SLA). Key parameters and indicators, we are financially liable for, are listed below:

99,95% guaranteed service availability

30 seconds notifications via Email, SMS and Telegram are distributed automatically within 30 seconds after test triggering

5 minutes voice notifications on critical cases

30 minutes voice notifications on other incidents

Service Advantages

Reliable Infrastructure
The service is deployed based on Tier III data centers in Russia
Proprietary Solution
In order to analyze DataLine services, we use the same tools that we offer to you
Detailed SLA
Financial liability for breaching guaranteed service parameters
Always online
Technical support 24х7 via email and phone