Operating Systems’ administration

For stable operation if your OS, rely administration on Microsoft and Linux certified experts.

Operating Systems’ administration

We administer

ОС Microsoft
  • Windows Server 2008 R2
  • Windows Server 2012 R2
  • Windows Server 2016 R2
  • Windows Server 2019 R2
ОС Linux
  • Red Hat Enterprise Linux (RHEL)
  • Oracle Linux (OL)
  • Suse Linux Enterprise Server (SLES)
  • Community ENTerprise Operating System (CentOS)

What will you get

Reduction of work load for your IT-personnel.

Provision of stable operation for applications.

High quality of service with guaranteed detailed SLA.

Technical support from Microsoft, Linux, Red Hat certified engineers.

Update packages testing before installation to productive environments.

What OS administration includes:

ServiceBasicAdvanced
OS monitoringYesYes
OS updates’ installationYesYes
Recovering after emergenceYesYes
Service ReportsYesYes
Performance optimizationNoYes
Management of VM’s calculation resourcesNoYes
Server configuration changesNoYes
Users and access rights’ managementNoYes
Advice on system’s operationNoYes
Resource planningNoYes

How do we work:

Monitoring

We collect data through Nagios and visualize them in Grafana.

SW updates

We install updates through SolarWinds Patch Manager.

We test update packages before installation to productive environments.

Joint administration

We use "the least privilege" principle: user will be assigned just the rights that are required for his/her work tasks.

Monitoring

We collect data through Nagios and visualize them in Grafana.

SW updates

We install updates through SolarWinds Patch Manager.

We test update packages before installation to productive environments.

Joint administration

We use "the least privilege" principle: user will be assigned just the rights that are required for his/her work tasks.

How do we provide the security and reliability

Logging administrator’s actions

Special Wallix SW will track and record all actions of system administrators in real-time mode.

Store system logs

We always may examine the logs even if they are deleted from server.

We use Ansible

Automation system for SW configuration allows for minimizing of human errors.

We collect metrics

Every 5 seconds for analysis of emergencies.

"Least privilege" principle

User will be assigned just the rights that are required for his/her work tasks.

We use virtual resources for temporary replacement

In case of your server hardware fault we immediately deploy servers in DataLine cloud, start the services or restore them from backup copy.

Financial guarantees of high quality

For all customers of "Operating Systems’ Administration" service we provide detailed Service Level Agreement (SLA). Below listed are basic features and specifications that we do financially guarantee:

 

≤ 5 minutes incident response time

≤ 20 minutes incident solution time

3 months storage depth for backup copies of configuration file

1 year storage depth for monitoring statistics data

Why choose us?

Expertise

10 years of experience on administration of complex IT-infrastructure for Customers and our own equipment.  

Always connected

Technical support from certified engineers in 24x7 mode.

Detailed SLA

Financial responsibility for non-observance of SLA’s basic specifications.

Experts

Your data base will be maintained by dedicated team of certified engineers.