What advantages of administration’s outsourcing?
Cost optimization
You don’t have to put on staff highly specialized experts for maintenance of every IT system.
Technical experts for every thread
Your systems will me maintained by trained certified engineers.
Quality guaranteed
Complete activities list and response time are fixed in SLA and confirmed by our financial responsibility for their observance.
Maintenance and support
Competent support of your infrastructure by certified engineers:
Audit and optimization
Configuration and configuration’s management
Updates’ management
Monitoring and logging
Backup copy
Technical support 24x7
Resources or equipment for temporary replacement in case of faults
Reports on the services rendered
Our team
Your IT systems will be maintained by dedicated teams of certified engineers for every thread of administration:
Network infrastructure and equipment:
- CCNA level certificate
- CCIE level certificate
Microsoft and Linux Operating systems:
- RHCSA certificate
- RHCE certificate
- СMCSA certificate
- MCSE certificate
Applications:
- RHCSA certificate
- RHCE certificate
- MCSA certificate
- MCSE certificate
Data Bases:
- RHCSA certificate
- RHCE certificate
- MCSA certificate
- MCSE certificate
Security tools:
- NSE 3 certificate
- CCSA certificate
- PCCSA certificate
- NSE 4 certificate
- CCSE certificate
- PCNSA certificate
- NSE 5 certificate
- CCSM certificate
- PCNSE certificate
Financial guarantees of high quality
For all customers we provide detailed Service Level Agreement (SLA). Below listed are basic features and specifications that we do financially guarantee:
≤ 5 minutes incident response time
≤ 20 minutes incident solution time
3 months storage depth for backup copies of configuration file
1 year storage depth for monitoring statistics data