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Virtual Desktop Infrastructure (VDI) in the DataLine cloud

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Virtual Desktop Infrastructure (VDI)

VDI capabilities

Quick creation of new desktops for the employees.

Configuration and management of hundreds of workspaces from the central office.

Secure access to a working space from any device.

A Golden Image function is available for configuring different desktops depending on their purpose. For instance, desktops for the Accounting staff, the Development Department, etc.

VDI helps you organize

Centralized network of regional desktops at minimum cost.

Protected working space for remote or roving employees.

Spare desktops in case of emergency in the main office.

Desktops for external software developers.

VDI service versions

Terminal session
  • 1 VM - many users.
  • Ready desktop at a cost from RUB 1200 per month.
  • Competitive use of compute capacities.
  • Some applications may not support terminal session operation.
Virtual Desktop
  • 1 VM - 1 user.
  • Ready desktop at a cost from RUB 2100 per month.
  • Dedicated resources provided for each desktop.
  • No restrictions on user applications.
  • We can configure a pooled VDI - each time you connect a new VDI is created.
Additional options
  • Internet access
  • Antivirus protection
  • Outlook mail
  • MS Office productivity suite
  • Open Office productivity suite
  • Backup
  • Communicator (chat and calls)

Technical parameters

  • The service is based on Citrix Virtual Apps and Desktops.
  • Desktop performance
    — 2-16 VCPU
    — 4-32 RAM
    — From 35 GB HDD.
  • Volume of the shared file resource: from 50 GB and more.
  • Backup every day, storage interval - 7 days.

SLA – your personal quality control

For all "Virtual Desktop Infrastructure (VDI) in the DataLine cloud" clients we provide a detailed Service Level Agreement (SLA). Key parameters and indicators, we are financially liable for, are listed below:

 

99.95% guaranteed service availability

≤ 5 ms network delay within the DataLine

≤ 15 minutes incident response time

≤ 90 minutes incident resolution time

Why us
Reliable infrastructure

Tier III data-centers certified by the Uptime Institute

Detailed SLA

Financial liability for non-provision of the guaranteed service parameters

Safe data allocation

Corporate data remain within the protected environment

Always connected

Technical support 24x7 via e-mail or by phone

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